Usage & Billing
Monitor your usage, manage billing, and understand how AegisRunner calculates your subscription.
Usage & Billing
Monitor your AegisRunner usage, manage payment methods, and review billing history from the Settings page.
Accessing Billing Settings
Navigate to Settings → Billing to manage your subscription and payments.
Current Plan Overview
The Billing tab shows your current subscription:
- Plan Name - Your current tier (Free, Starter, Pro, Business)
- Monthly Price - What you're paying
- Billing Cycle - When your next payment is due
- Status - Active, Past Due, or Canceled
Usage Statistics
Navigate to Settings → Usage to view your resource consumption.
Usage Metrics
| Metric | Description |
|---|---|
| Projects | Number of projects created vs. plan limit |
| Crawls | Crawls used this billing period vs. limit |
| Test Runs | Test runs executed this period vs. limit |
| Team Members | Active team members vs. plan limit |
Usage Display
Each metric shows:
- Current usage count
- Plan limit
- Usage percentage
- Visual progress bar
Usage Alerts
AegisRunner sends automatic email alerts when you approach limits:
- 80% Usage - Warning that you're approaching your limit
- 90% Usage - Urgent notice to consider upgrading
- 100% Usage - Limit reached, additional actions blocked
What Happens at Limit
When you reach your plan limits:
| Limit Reached | What Happens |
|---|---|
| Crawls | New crawls blocked until next billing cycle or upgrade |
| Test Runs | New test runs blocked; scheduled runs paused |
| Projects | Cannot create new projects until one is deleted or upgrade |
| Team Members | Cannot invite new members until one is removed or upgrade |
Managing Payment Methods
AegisRunner uses Razorpay for secure payment processing.
Adding a Payment Method
- Go to Settings → Billing
- Click Add Payment Method
- Complete the Razorpay checkout
- Your card is securely saved
Supported Payment Methods
- Credit/Debit Cards (Visa, Mastercard, etc.)
- UPI (for Indian customers)
- Net Banking
- Wallets
Updating Payment Method
- Go to Settings → Billing
- Click Update Payment Method
- Enter new payment details
- Previous method is replaced
Billing Address
Set your billing address for invoices:
- Address Line 1 & 2
- City
- State/Province - Dropdown based on country
- Country
- Postal/ZIP Code
GSTIN (India)
Indian customers can add their GSTIN for tax invoices. Enter your 15-character GSTIN in the designated field.
Coupon Codes
Apply discount codes during checkout or from billing settings:
- Go to Settings → Billing
- Find the Coupon Code section
- Enter your code
- Click Apply
Discounts are applied to your next billing cycle.
Payment History
View all past transactions:
- Invoice date
- Amount charged
- Payment status (Paid, Failed, Refunded)
- Download invoice PDF
Failed Payments
If a payment fails:
- You'll receive an email notification
- We retry the payment after 3 days
- After 3 failed attempts, your subscription is paused
- Update your payment method to restore service
Canceling Your Subscription
Navigate to Settings → Billing.
Find the cancel option at the bottom of the page.
Optionally provide feedback on why you're leaving.
You retain access until your current billing period ends.
After Cancellation
- Account reverts to Free plan limits
- Data older than 7 days is deleted (Free retention period)
- Team members beyond limit lose access
- Scheduled runs are paused
Refund Policy
We offer refunds in the following cases:
- Service outage exceeding SLA (Business plans)
- Accidental duplicate charges
- Within 14 days of initial signup (first-time subscribers)
Contact billing@aegisrunner.com for refund requests.
Invoices and Tax
- Invoices are generated automatically after each payment
- Download invoices from Payment History
- Invoices include applicable taxes
- Add GSTIN for Indian GST invoices
Related Documentation
- Subscription Plans - Compare plan features
- Account Settings - Manage your account